questions.
The short answers. If yours isn't here, email[email protected] and a real person will get back to you.
Shipping & returns
When will my order ship?+
Every shirt is printed to order, so give us 2 to 5 business days to make it, then 3 to 6 more for US delivery. Most US orders land within about a week to a week and a half. You get a tracking link by email the moment it ships.
How much is shipping?+
It is calculated at checkout based on your address and shown before you pay. No handling fees, no surprises.
Do you ship internationally?+
Yes. International delivery usually runs 10 to 20 business days after your order ships, depending on customs.
Can I return or exchange a shirt?+
If your order arrives damaged, misprinted, or wrong, we replace or refund it for free. Just email us within 30 days with a photo. Because each shirt is made on demand, we cannot take returns for the wrong size chosen or a change of mind, so check the size guide first, or email us and we will help you pick.
I need to cancel or fix my address.+
Email us within 2 hours of ordering and we will do our best to catch it before it prints.
Fit & fabric
What shirt do you print on?+
The Comfort Colors 1717: a 6.1 oz heavyweight, garment-dyed ring-spun cotton tee with a relaxed unisex fit. It starts soft and keeps its shape.
How does the sizing run?+
True to size with a relaxed fit. If you like extra room, size up. Every product page has a full size guide with chest and length measurements.
Why does the color look a little different than the photo?+
Garment-dyed cotton varies slightly batch to batch, and screens show color differently. Small variation in shade and print placement is normal and part of the character, not a defect.
How do I care for it?+
Machine wash cold, inside out, and tumble dry low. The garment dye softens and fades a touch with age on purpose. It only gets better.
Orders & the studio
Are these your own designs?+
Yes, every one. Muskrat & Rorke is a small Atlanta studio and each design is drawn in-house, start to finish. No trend scraping, no clip art.
Where is my order made?+
Printed to order in the United States, at the production partner nearest you, so it travels less to reach you.
How do I reach a human?+
Email [email protected]. We are small and a real person reads every message.
Still stuck?
We would rather answer a question than have you guess. Email us and we will sort it out.
Email the studio